Define one practice area
Approve the questions, excluded matters, conflict-review notice and consultation policy.
Workflow & connections
From the first ring to a useful next step.
A considered first impression, even after hours.
Choose who gets the call
Configure one escalation tree with up to three destinations and a clear fallback.
Test the complete handoff
Confirm the intake summary, staff routing and any consultation connection with fictional cases.
Connections with a clear scope.
We agree access and test the complete workflow before promising an external system action.
Included foundation
AssistCall inquiry capture and staff notifications, with one approved intake script.
Conditional calendar connection
One consultation calendar after access, mapping and successful booking tests. Until then, capture a consultation request.
Additional case-management systems
Clio, MyCase and other external systems require a separate access and feasibility review. No native connection is promised here.
One AssistCall service
One account.
People who know your setup.
Your account, support and service agreement are with AssistCall, a Starling Global product. This website focuses on your industry; it does not create a separate service provider.
Keep your current line where forwarding is supported. We check forwarding, hours, fallback behavior and the notification recipient during setup.
Review pilot detailsYour workflow, first
Let’s map your first week.
Bring the calls you want covered. We’ll agree the script, handoff and limits.