Pilot details
Start small. Test the whole handoff.
Tell us about your business and the offer you’re considering. We’ll confirm fit, scope and billing before activation.
A practical launch sequence
- Scope the calls. Agree one location or team, the included script, destinations and the coverage window.
- Approve the words. Review the greeting, questions, boundaries, fallback and any recording notices required for your use.
- Test before forwarding. Use fictional scenarios. Check ordinary calls, failed transfers and unsupported requests.
- Review the pilot. Agree the review date, included minutes, overage budget and what happens at the cap.
Use business contact details only.
Ava does not provide legal advice, make conflict decisions or accept a client on your behalf. An inquiry does not create an attorney–client relationship. Do not share confidential matter details in a public demonstration.
Prefer a conversation? Choose a time with AssistCall.
A defined pilot. A clear price.
Start with the right scope.
Monthly US-dollar pricing. No plan starts until you approve the written scope and billing terms.
Managed legal intake
$750 / month
+ $1,500 one-time setup
One practice area · one office · up to five attorneys
3,000 minutes included / month
$0.25 per additional minute with an agreed overage budget
- One approved intake script and one receptionist number
- One escalation tree with up to three destinations
- One consultation calendar, subject to successful testing
- Two script/routing changes per month; email support
Booking: Consultation requests first; live booking only after testing
Connections: One tested consultation connection; case-management work quoted separately
All plans cover inbound US calls with your chosen business-hours, overflow or after-hours schedule. One AI receptionist and one local number per included location. Unused minutes do not roll over. Pilot billing uses connected time rounded up to the next minute per call. Additional locations, scripts, premium/toll-free numbers, SMS, third-party subscriptions and new custom integrations require an agreed quote. Email support is during US Eastern business hours; no 24/7 human support or response-time guarantee is included. We agree the usage cap and fallback before activation. Existing AssistCall customer terms are unchanged.
The practical details
Before your first call.
Will Ava give callers legal advice?
No. The script covers intake and routing only. Your firm reviews and approves the wording and decides whether to accept a matter.
Can urgent calls reach an attorney?
The managed pilot includes one approved escalation tree with up to three destinations. Routing depends on staff availability and the tested fallback.
What if our intake is unusually complex?
We review it before activation. Additional practice areas, calendars, locations or integrations need a separate agreed scope and quote.